Hi,
Things that required for Excel to work:
·
Service
application association to the web application
·
Excel
account should have db_owner permission to the database of the site collection
where you are testing this service
·
And in
site collection feature this feature should be active “SharePoint Enterprise
site collection feature” and “Open Documents in Client Applications by Default”
feature
·
Excel
service should be started in the BI server
Finally
if all pre-requisites are met then upload .xlsx workbook in the portal and try
to access you should be able to open the workbook without any issues like shown
below
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